Privacy Policy

Last Updated: April 24, 2025

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, Etsy, social media channels, and related sites and services.

1. Information We Collect

We collect several types of information:

Personal Information You Provide: This includes information you voluntarily provide to us, such as:

• Name: Your first and last name.
• Email Address: Used for order confirmations, shipping updates, and customer service.
• Shipping Address: Required for fulfilling your orders.
• Payment Information: We use a secure third-party payment processor (Etsy, PayPal). We do not store your credit card details directly.
• Messages: Any messages you send to us through our website, email, Etsy shop, or social media channels.
• Reviews: Reviews you leave on our Etsy shop or social media pages.

• Website Activity: We may use cookies and similar technologies to improve your experience. See the Cookie Policy for details.
• IP Address: Your IP address may automatically be collected when you visit our website.
• Social Media Data: If you interact with us on social media (e.g., through comments, likes, shares), the platform (e.g., Instagram, Facebook) will collect data about your activity. We do not directly collect this data.

2. How We Use Your Information

We may use your information for the following purposes:

• Order Fulfillment: To process and fulfill your orders.
• Customer Service: To respond to your inquiries and provide support.
• Communication: To send you order updates, shipping notifications, and (with your consent) marketing communications.
• Website Improvement: To analyze website traffic and user behavior to improve our website and user experience.
• Fraud Prevention: To detect and prevent fraudulent activity.

3. Data Sharing

We only share your personal information for the purposes of completing our interaction, with very limited reasons and in limited circumstances, including:

• Etsy & Other Payment Processors: We share information with payment processors as necessary to provide you my services and comply with their policies.
• Service Providers: We may use third-party service providers to assist with tasks such as email marketing, customer support, and website maintenance. We require these providers to protect your information. We’ll share your personal information with them only to the extent necessary to perform these services.
• Legal Compliance: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to respond to legal process or enforce legal rights.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, as required by law, and to protect our legal rights.

5. Future Data Collection (Potential)

We may, in the future, explore options for:

• Website Analytics: Implementing services like Google Analytics to gather broader data on website traffic patterns using aggregated, anonymized data.
• Marketing Communications: If you opt-in, we may use your email address to send you promotional offers and updates. WE WILL NOT SPAM YOU. You have the right to opt-out or unsubscribe at any time.

6. Your Rights

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete information.
• Erasure (Right to be Forgotten): Under certain circumstances, you have the right to request that we erase your personal information.
• Objection: You have the right to object to the processing of your personal data for direct marketing purposes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at classiccleoshop(at)gmail(dot)com.